Reviewed for accuracy by Lauri Middleton, RN, MSN, licensed Medicare agentReviewed for clarity by Karen OrillaMeet our reviewers →
You don’t have to figure it out alone
Find the right person to ask.
Choose the kind of Medicare help you need. This page is about Medicare — Original Medicare, Medicare Advantage and Part D drug plans. Keep private details for a verified contact who can help with your situation.
An urgent care or prescription problem?
Contact your clinician or pharmacist promptly and explain the urgency. For an emergency, call 911. Don’t wait for an enrollment period to get help.
Your doctor’s office or your Medicare plan
For a bill, appointment, prescription claim, or current benefit, start with the office that provided the care, or the member-services number on your Medicare Advantage or Part D plan card. With Original Medicare, call 1-800-MEDICARE.
Prepare for the conversation →Medicare
For Medicare questions and help understanding your situation, use Medicare’s official contact options.
Contact Medicaremedicare.govSHIP: free Medicare counseling in your state
A State Health Insurance Assistance Program (SHIP) offers free, unbiased Medicare counseling. Counselors do not sell insurance.
Find your state’s SHIPshiphelp.orgWant to compare specific plans?
Specific plan search happens on a separate service. You can choose to leave this guidance site for Medicare.gov. We do not send your checklist or reflection answers.
Go to Medicare.gov plan searchmedicare.govMedicare.gov is a government service. Its own privacy practices apply after you leave.